Privacy Policy

Last Updated: November 2025

1. Introduction

Willtool GmbH ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect information about you in the following ways:

• Directly from You: When you fill out contact forms, submit inquiries, or communicate with us
• Automatically: When you browse our website, including cookies and similar tracking technologies
• From Third Parties: When you provide information about your company or project

Personal information we collect may include:

• Name, email address, and phone number
• Company name and position
• Project details and budget information
• IP address and browsing data
• Any information you voluntarily provide

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide services
• To send you marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and ensure security
• To analyze website usage patterns

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Generally, we retain inquiry data for 3 years unless you request deletion.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing any information.

8. GDPR Compliance

If you are located in the European Union, the EU General Data Protection Regulation (GDPR) applies to our processing of your personal data. You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Request restriction of processing
• Data portability

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at: